Help
Questions, answered
Sizing, the waistband, pack pricing, shipping, returns and care. If the answer is not here, email the studio — a person replies within one business day.
Sizing
How do your sizes run?
True to size, measured by waist rather than trouser size. XS–XXL covers a 26–40 inch waist. Full charts in inches and cm are on the size guide.
I am between sizes. Up or down?
Up. The waistband is built to hold — 30 mm of stretch, not 60 — so sizing down is what makes a band dig in.
Do the women's cuts fit the same way?
They use the same size scale and the same waistband, but the rise and seat are cut differently. The boy short is full coverage and mid rise; the thong is low rise.
Will the 3" trunk be too short?
It is a genuine 3 inches from the crotch seam. If you normally wear a 6" boxer brief and want the same coverage, take the 7". The trunk is for shorts weather.
The waistband
Is it cotton?
It is mercerized cotton — not pure cotton. The yarn is long-staple combed cotton, mercerized under tension, which is what gives it the low sheen, the soft hand and the dimensional stability. It resists abrasion far better than plain cotton at the seat and inner thigh, and it does not go limp after a month. Every piece in the range is built on one of three mercerized weights: 180, 220, or Cool.
Is the logo printed or is it a woven label?
Printed. Heat-set into the elastic, so there is no label to curl, itch or peel. The REND wordmark sits centred on a solid-colour band, with a roundel badge at each end.
Does the print crack or fade?
Tested to 60 washes at 30°C. It will eventually soften — that is normal for any heat-set print — but it does not crack at the fold line the way glued-on transfers do.
Why does the band not roll over?
It is 45 mm wide and knitted with a firmer recovery than the body fabric. A narrow band on a soft body is what rolls; a wide band on a firm one does not.
Packs & pricing
How does the 3-pack work?
Pick any three eligible pieces — any prints, any sizes, men's or women's — and pay $87 instead of up to $102. The discount applies automatically at checkout, no code.
Can I mix sizes in one pack?
Yes. Each piece gets its own size. Mixed sizes is the most common order we get.
Is there a 6-pack price?
Yes — six pieces for $164, which is $27 a piece. Build two 3-packs and the second one prices at the same rate.
Can I use a discount code on a pack?
No. The pack price is already the deepest discount we run, and codes do not stack with it.
Shipping
Where do you ship from?
Newark, New Jersey for the US and Canada; Rotterdam for the UK, EU and rest of world. Orders leave within two business days.
How long does it take?
US 3–5 business days standard, 1–2 express. UK and EU 3–6 days. Australia and New Zealand 6–10 days. Full table on shipping & returns.
Do I pay duties?
US orders under $800 are duty-free. UK and EU prices include VAT and duty at checkout — nothing to pay on delivery. Other destinations may be charged locally.
Returns
What is the returns window?
30 days from delivery, unworn and with the hygiene sticker intact. Returns are free in the US, UK and EU.
Can I return a monogrammed pair?
No. Monogrammed and made-to-measure pieces are final sale unless faulty. Made to measure comes with one free re-cut instead.
Can I return one piece from a 3-pack?
Yes, but the pack discount is recalculated against what you keep. Most people exchange rather than return.
Care
How should I wash them?
Machine wash cold, inside out, with like colours. No fabric softener — it coats the elastic and kills recovery. Dry flat or tumble on low.
Can I tumble dry?
On low, briefly. Sustained heat is the single fastest way to dull a print and slacken a band.
Will the print bleed onto other clothes?
Not after the first wash. Wash new pairs separately once, cold, then with your darks.